1. Acceptance of Terms
By accessing and using Home Tax Review (“the Service”), you accept and agree to be bound by these terms.
2. Description of Service
Home Tax Review provides informational property tax analysis reports based on public county appraisal district data for Travis, Williamson and Hays Counties, Texas. The Service compares your property with similar nearby properties to estimate whether your assessment appears fair. The basic analysis is free. Home Tax Review is independent and is not affiliated with any appraisal district, appraisal review board or government agency.
3. The Protest Kit
The Protest Kit is a one-time purchase of $59 (plus any applicable tax). It includes a comparable-property report, adjustment grid, hearing script, protest email template, filing guide and a printable PDF evidence packet for one property and one tax year. It is not a subscription.
- Immediate orders. When county values for the current tax year are available, your kit is built from those values and delivered by email, usually within minutes.
- Pre-orders. Before your county releases values for the upcoming tax year, you may pre-order that year's kit. You are charged at purchase. We build your kit automatically after your county publishes the new values (usually in April) and email it to you. Release dates are set by each appraisal district and are estimates only. If you already have a free report for the property, it is unlocked at purchase.
We do not file protests for you or represent you before the appraisal district or appraisal review board. You file and present your own protest.
4. Refunds
Full refund any time before your report is delivered, or if we can't build a report for your property.
To request a refund, email support@hometaxreview.com from the address you used at checkout. If we determine that we can't build a reliable report for your property (for example, because there aren't enough comparable properties), we refund you in full and let you know; you don't need to ask. Refunds go back to the original payment method; your bank may take several business days to show them.
5. Not Professional Advice
The analysis provided by this Service is for informational purposes only and does not constitute legal, tax, or professional advice, and it is not an appraisal. We are not tax professionals, attorneys, licensed appraisers, or registered property tax consultants. You should consult qualified professionals for advice specific to your situation.
6. Accuracy and Limitations
While we use official county data and established comparison methods, property tax assessments are complex. Our analysis:
- Is based on automated comparisons of public data, which may itself contain errors
- May not account for all relevant factors, such as condition or recent improvements
- Does not guarantee any protest outcome
- Should not be relied upon as the sole basis for decisions
Deadlines shown in the Service are general rules. Your deadline may differ based on when your notice was delivered. Always confirm deadlines with your appraisal district. See how our analysis works.
7. Payments
Payments are processed by Stripe. We do not store your full card number. Prices are shown in US dollars.
8. Email
We email your report link and transactional messages about your purchase, such as pre-order confirmations and delivery notices. With your consent or where the law allows, we may also send reminders about protest deadlines and occasional updates; every such email includes an unsubscribe link, and unsubscribing does not affect delivery of a kit you have bought.
9. User Responsibilities
You agree to:
- Provide accurate information when requested
- Use the Service for lawful purposes only
- Not attempt to manipulate, scrape or reverse-engineer the Service
- Verify all information independently before taking action
10. Privacy
Your use of the Service is also governed by our Privacy Policy.
11. No Warranty
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
12. Limitation of Liability
To the fullest extent permitted by law, Home Tax Review shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service. Our total liability for any claim relating to a purchase is limited to the amount you paid for it.
13. Changes to Terms
We may modify these terms. We will update the date above when we do. Continued use of the Service after changes constitutes acceptance of the modified terms; changes do not apply retroactively to purchases already made.
14. Contact
Questions about these Terms: legal@hometaxreview.com. Help with an order: support@hometaxreview.com.